Enabling SSH on Your Linux Shared Hosting Account
Here's the lowdown: To SSH to your Linux Shared Hosting account, you need to enable SSH within the Hosting Control Center. SSH can be enabled on paid hosting accounts only.
SSH is a secure method of connecting to your hosting account to upload files, move files, and execute commands. When you enable SSH, it is enabled for the primary FTP user associated to the account.
NOTE: If you have databases on your account, you cannot setup SSH. We recommend backing up your database structure and data before deleting it and enabling SSH. After SSH is enabled, your databases must be recreated on the new hosting server. See Backing Up a MySQL Database for more information.
To Enable SSH on Your Linux Shared Hosting Account
- Log in to your Account Manager.
- In the My Products section, select Hosting.
- Next to the hosting account you want to modify, click Manage Account.
- In the Settings section of the Hosting Control Center, click the SSH icon.
- Type your Country Code, Phone Number, and Extension (if applicable) in the corresponding fields and click Enable.
NOTE: SSH requires a strong password. If prompted to change your password, click Change Password, type a new password, and click OK.
- We call the phone number provided within 10 minutes. Once the connection is established, an automated message plays a message containing a PIN. Type the PIN number into the You will be called with your PIN field and click Verify.
Once verified, it may take 24-72 hours for SSH to be enabled for your account. See Using SSH to Connect to Your Linux Shared Hosting Account for information on how to connect to your account using SSH.
TIP:If you did not receive the call, or have entered the wrong pin, repeat the steps above to receive a new call and a different pin.