Help Center

Version 2.0

• Email Support: Submit a Ticket

• Fax Thru Email
• Working with Fax Thru Email

Help Center Search

Related Articles

• Sending Faxes Using Fax Thru Email
• Blacklisting a Fax Number in Your Fax Thru Email Account
• Removing a Remote Faxing Password
• What happens if I run out of minutes for my Fax Thru Email account?
• Sending Faxes from Mobile Devices Using Fax Thru Email
• Receiving and Viewing Faxes in Your Email from Mobile Devices
• Changing Your Fax Thru Email Settings

Applying a Minute Pack to Your Fax Thru Email Account

Your Fax Thru Email account comes with a monthly minute available quota for outgoing faxes. A single page fax roughly equates to one minute. Incoming faxes are free unless you have a toll-free fax number. If you want to increase your monthly limit, you can purchase a Minute Pack and apply it to your account.

Minute Packs are available in 100-minute increments.

To Apply a Minute Pack to your Fax Thru Email Account

1. Log in to your Account Manager.
2. From the My Products section, click Fax Thru Email.
3. On the account you want to modify, click Activate Minutes.
4. Select the Fax Thru Email account to which you want to apply the Minute Pack.
5. In the Account Details section, select the Minute Pack you want to use, and click Apply Credit.

The minute pack is applied to your account. To verify the minutes on your account, click Launch to open Fax Thru Email and then go to the Account Overview page. Your new Minute Pack minutes are added to the Available Minutes list.

• Not helpful
• Somewhat helpful
• Helpful
• Very helpful
• Solved my problem