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Working with Chase Paymentech

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Last Updated: March 17, 2009 9:50 AM

Chase Paymentech® is an automated credit card payment gateway that integrates with your existing Quick Shopping Cart account, allowing you to accept credit card payments through your storefront.

For more information, see Using Chase Paymentech.

NOTE: You must have an SSL certificate attached to your account to use this payment gateway and accept credit cards online. For information on obtaining an SSL certificate, see Requesting Your SSL Certificate.

To use Chase Paymentech, you need a Chase account. Connect your Quick Shopping Cart account to your Chase account, and you are ready to accept credit card payments.

To Connect Your Quick Shopping Cart Account to Your Chase Paymentech Account

  1. Log in to your Account Manager.
  2. In the My Products section, click Quick Shopping Cart.
  3. In the Quick Shopping Cart Account list, click Open next to the Quick Shopping Cart account you want to use.
  4. From the Processing menu, select Payments.
  5. In the Credit Card: Merchant Service section, click Enable next to Chase Paymentech.

    NOTE: You can have only one payment gateway enabled at a time.

  6. In a new browser window, open the Chase Paymentech page and complete the following steps:
    1. Log in to your Chase Paymentech account.
    2. From the ADMIN menu, click Selectable Response.
    3. Select the types of transactions you want Chase to decline, and then click Add Decline.
      AVS
      Indicates an issue with the customer's address. For example, a transaction could be declined because the billing address on file with the credit card provider does not match the billing address submitted with the transaction.
      CVV2
      Indicates an issue with the customer's credit card. For example, a credit card could be declined because the security number on the card was entered improperly or does not match the security number on file with the credit card provider.
    4. From the Merchant DBA section, highlight and copy your Merchant ID.

    WARNING: Make sure the Auto Settle feature is set to None on the Chase Paymantech page. Verify this setting by selecting General Admin from the Admin menu and scrolling to the Auto Settle section.

  7. On your Quick Shopping Cart Chase Configuration page, complete the following steps:
    Connect to your Chase Account.
    Paste your Merchant Account Number that you copied from the Chase Web site into the correlating field on your Quick Shopping Cart page. This number is required and allows you to accept credit card payments through Quick Shopping Cart.
    Which payment card types do you accept?
    Select the credit cards that you accept. Only select credit cards that you have agreed to accept through your merchant bank. Otherwise, customers can enter credit cards that your merchant does not accept.
    Select Download Options.
    Indicate when downloadable products can be accessed in relation to payment authorization.
    Verify your Chase Account.
    Click Verify your Chase Account to ensure that the Chase and Quick Shopping Cart accounts are communicating.
  8. Click Save.

NOTE: If you experience difficulty verifying your Chase account, contact the Chase 24-Hour Gateway Support Help Desk: 1-866-645-1314. You will need to provide Chase with the origination IP subnet address: 64.202.161.*.