Unlocking Your Plesk Account on a Linux Server
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Last Updated:
July 14, 2008 2:47 PM
Following a number of unsuccessful login attempts, Plesk locks your user account for fifteen minutes. After fifteen minutes, you can try to log in to your account again.
You can also unlock your Plesk account manually by running a mysql command. To manually unlock your Plesk account:
- Using SSH, log in to your server with the User ID and Password that you created when you set up your virtual dedicated hosting account.
- At the command line, type
su - root. - For your password, use the same password that you use with your User ID.
- At the command prompt, type:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -e 'delete from psa.lockout where 1=1'