Unlocking Your Plesk Account on a Windows Server
Print this Article
Comment on this Article
Last Updated:
March 16, 2009 3:27 PM
Following a number of unsuccessful login attempts, Plesk will lock your user account for fifteen minutes. After fifteen minutes you can try to log in to your account again.
You can also unlock your Plesk account manually by running a mysql command.
To Manually Unlock Your Plesk Account on a Windows Server
- Connect to your server using Remote Desktop Connection.
- Click on Start and select Run.
- On the Open line, type "cmd" then click "OK".
- At the command prompt type:
C:\SWSoft\Plesk\MySQL\bin\mysql -uadmin -p -P8306 -e "delete from psa.lockout where 1=1"