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Avoiding Phishing Schemes

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Last Updated: November 12, 2008 2:15 PM

The following are some tips to help you steer clear of phishing schemes:

  • If you get an email or pop-up message that asks for personal or financial information, do not reply or click the link in the message. Legitimate companies do not ask for this information in email.
  • Never disclose personal or financial information in email. Email is not a secure method of transmitting sensitive information.
  • Review credit card and bank account statements as soon as you receive them to determine if you have any unauthorized charges.
  • Use anti-virus software and keep it up to date. Some phishing email messages contain software that can harm your computer or track your activities on the Internet without your knowledge.
  • Be cautious when opening any attachment or downloading any files from email messages you receive, regardless of who appears to have sent them.
  • Report suspicious activity to the Federal Trade Commission (FTC). If you believe you have been the victim of a scam, file your complaint at www.ftc.gov.

However, if you lost access to your domain or customer account, you may be required to verify your identity by producing government-issued photo identification and/or business identification. This verification process is secure, and we will never share this information with third parties. If you have question about this, please email change@secureserver.net.