Close Window x

Frequently Asked Questions

Help Center Search

Setting up Additional SMTP Relays in the New Email Control Center

Print this Article
Comment on this Article
Last Updated: March 12, 2009 12:32 PM

All email accounts come with the capability of sending up to 250 email messages per day through SMTP Relay. You can purchase additional SMTP relays to increase your message limit. Your SMTP relay limit resets each day between midnight and 2:00 A.M., Arizona time. When you purchase SMTP relay plans, you can apply the relays to any of your email addresses.

NOTE: With Web-Based Email and SMTP, you are restricted to 100 email addresses (To, Cc, and Bcc) per email message, regardless of the number of SMTP relays you have per day. For more information, see Email Account Limitations.

To View/Manage Your SMTP Relay Plans

  1. Log in to your Account Manager.
  2. In the My Products section, click Email.
  3. On the Manage Email page, click the SMTP Plans link just above your Email Account list.
    The Manage SMTP page displays a list of your SMTP relay plans.

NOTE: Plans that you purchased, but are not assigned to an email address are new plans. Once you apply the relays to a specific email address, the account name reflects that address.

To add SMTP Relays to an Email Address

  1. Log in to your Account Manager.
  2. In the My Products section, select Email.
  3. On the Manage Email page, click the SMTP Plans link.
  4. Next to the SMTP account you want to use, click Manage Account. The Email Control Center displays.
  5. Under the account name, click the email address you want to add the relays to.
    The Edit Email page displays.
  6. In the SMTP Relaying section, select the total number of relays per day for the mailbox.
  7. Click OK.