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Changing Your Online File Folder Password

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Last Updated: March 2, 2009 5:57 PM

There are two ways to change your password for your Online File Folder account, depending on your reason for changing your password. If you know your password, but want to change it, you can set your password in Online File Folder. However, if you have forgotten your current password, you will need to reset your password using the Account Manager.

To Set Your Password in Online File Folder

  1. Log in to Online File Folder.
  2. Go to the Settings tab.
  3. On the Setting page, go to the Personal Settings tab.
  4. In the Set Password section, enter your current password, and then enter and confirm your new password.
  5. Click OK.

To Reset Your Forgotten Password Using the Account Manager

  1. Log in to your Account Manager.
  2. In the My Products section, click Online File Folder.
  3. Next to the account you want to update, click Manage Account.
  4. Select the user name for the account you want to edit.
  5. Enter and confirm your new password.
  6. Click OK.

NOTE: It may take 15 to 30 minutes for the password reset to take effect.