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Frequently Asked Questions

Password Protecting a Directory in Your Shared Hosting Account

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Last Updated: June 19, 2015 9:58 AM

The Password Protect feature lets you limit Web access to your hosting account directories. When enabled, users must provide a valid user name and password when first accessing documents in the protected directory.

NOTE: This article applies only to Linux Shared Hosting accounts.

To Password Protect a Directory

  1. Log in to your Account Manager.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. From the Tools section, click FTP File Manager.
  5. Select the directory or directories for which you'd like to set permissions.
  6. Click the Permissions icon.
  7. Select the Password Protect tab.
  8. Select Password protect directory.
  9. In the Password Prompt field, enter the message you would like to display to prompt users to enter a user name and password to access the directory.
  10. If you already have users listed, select the ones to whom you'd like to provide access to the directory. If you'd like to add a user, please follow the directions listed below.
  11. Click OK.

To Add a User Who May Access a Protected Directory

  1. In the Password protect tab in the Set Permissions section of FTP File Manager, ensure Password protect directory is selected.
  2. Click Add Users.
  3. Enter a User Name and Password for the user you'd like to add.
  4. Click Create User.
  5. Repeat steps 3-4 for each user to add.
  6. If you want users to have access the directory you originally selected, select them.
  7. Click OK.

For assistance setting the permissions on a Linux directory, see Set permissions.