Help Center

Version 2.0

• Email Support: Submit a Ticket

• Email
• Email Clients

Related Articles

• Apple Mail: Setting up Workspace Email
• Using Windows Vista Mail with Your Email
• Using Outlook Easy Setup
• Using Microsoft Entourage with Your Email
• Setting up Your Email Address with IMAP
• Enabling Email with SSL on Your iPhone
• Finding Your Email Program's Settings

Thunderbird: Set up Your Workspace Email

It's easy to send and receive messages online with Workspace Webmail. But you also can access your email with an email client, a third-party application — such as Mozilla Thunderbird® — that manages the delivery and receipt of messages from your account.

Thunderbird does not support Exchange-based email like Hosted Exchange or Office 365.

When you install Thunderbird and add an account to it, the client attempts to automatically detect information that includes your port and server settings. If it's successful, Thunderbird sets up your email with just a few clicks. If Thunderbird doesn't detect your settings, you must enter them manually.

Follow the first few steps to set up your email automatically with Thunderbird. Follow the remaining steps if you need to manually enter your settings.

NOTE: To set up Mozilla Thunderbird with your email, you need to know your POP or IMAP email server settings. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

To Set Up Mozilla Thunderbird with Your Email

1. Install and open Thunderbird.
2. From the Settings menu, go to Options, and then select Account Settings.
3. From the Account Actions menu, select Add Mail Account.
4. Complete the following fields:
   • Your name — The name to display on your email
   • Email address — Your email address
   • Password — Your email account password
5. Click Continue.

   If you see the message Configuration found in Mozilla ISP database your email is ready to set up automatically. Depending on the email plan you have, select IMAP (remote folders) or POP (keep mail on your computer), click Done, and click OK. Your email is set up.

   If you don't see the message, complete the remaining steps to manually set up your email.

6. Click Manual config.

   There are different setting for POP and IMAP email, and whether or not you encrypt your messages with SSL. Depending on your configuration, enter one of the following sets of information:

   POP without SSL

   		Server hostname	Port	SSL	Authentication
   Incoming	POP3	pop.secureserver.net	110	None	Normal password
   Outgoing	SMTP	smtpout.secureserver.net	25, 80, or 3535	None	Normal password
   Username		Your email address

   POP with SSL

   		Server hostname	Port	SSL	Authentication
   Incoming	POP3	pop.secureserver.net	995	SSL/TLS	Normal password
   Outgoing	SMTP	smtpout.secureserver.net	465	SSL/TLS	Normal password
   Username		Your email address

   IMAP without SSL

   		Server hostname	Port	SSL	Authentication
   Incoming	IMAP	imap.secureserver.net	143	None	Normal password
   Outgoing	SMTP	smtpout.secureserver.net	25, 80, or 3535	None	Normal password
   Username		Your email address

   IMAP with SSL

   		Server hostname	Port	SSL	Authentication
   Incoming	IMAP	imap.secureserver.net	993	SSL/TLS	Normal password
   Outgoing	SMTP	smtpout.secureserver.net	465	SSL/TLS	Normal password
   Username		Your email address

7. Click Re-test.
8. Click Done, and then click OK.

For information on setting up Mozilla Thunderbird see Mozilla Messaging Support.

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Thunderbird™ is a trademark of the Mozilla Foundation in the United States and/or other countries. All rights reserved.

• Not helpful
• Somewhat helpful
• Helpful
• Very Helpful
• Solved my problem