Frequently Asked Questions

IP Addresses for Domains Registered Elsewhere/Hosted with COMPANY_NAME

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Last Updated: July 8, 2015 5:34 PM

If your domain is registered somewhere else, but you're hosting your website with us, you can connect your domain name to your website by pointing your domain name to your website's IP address.

This will not change your domain name's email service to COMPANY_NAME. If you plan on using COMPANY_NAME for your email, we recommend using your website's nameservers instead of its IP address.

How you find your website's IP address depends on which product you're using for your website:

Service Where to find your nameservers...
Website Builder v7 Find your IP address
Website Builder v6 Viewing Your Website Builder Account's IP Address
cPanel shared hosting Find IP address of your website
Plesk shared hosting Find IP address of your website
Web & Classic Hosting Find IP address of your website
Managed WordPress Find your website's IP address (DNS)
CashParking CashParking does not support using IP addresses; instead use its nameservers
Quick Content Quick Content does not support using IP addresses; instead use its nameservers
Online Store You cannot host Online Store websites for domains registered elsewhere. However, you can transfer the domain name to us
Reseller Reseller storefronts don't use IP addresses; instead see Forwarding Your Domain Name to Your Reseller Storefront

Changing the IP address for .COM and .NET domains can take 4-8 hours to display on the internet. All other types of domains can take up to 48 hours.

Next step

  • Contact your domain name's registrar to update your domain name's primary (@) A record/IP address